Refund Policy

At JayTaylorAuthor.com, we value your satisfaction and are committed to providing quality content and services. Please review our refund policy carefully, as it varies depending on the type of product or service purchased.

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1. Digital Products (eBooks, PDFs, Downloads)

All sales of digital products are final and non-refundable.
Due to the instant access and nature of downloadable content, we cannot offer refunds once a purchase is completed. Please read product descriptions carefully before purchasing.

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2. Services (Reiki Sessions, Tarot Readings, etc.)

• No refunds will be issued for completed sessions.

• Sessions can be rescheduled with at least 24 hours' notice. Missed or late appointments without notice may be forfeited.

• If you are unsatisfied with your experience, please contact us to discuss possible options for resolution or future credit.

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3. Physical Products (If Applicable)

If physical products are added to our shop in the future:

• Refunds may be offered for damaged or defective items only.

• You must notify us within 7 days of receiving the item by emailing tjanay6@gmail.com with photos and order details.

• Returned items must be unused and in original packaging. Customers are responsible for return shipping unless otherwise stated.

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4. Unauthorized Transactions

If you believe your payment was made in error or without authorization, please contact us immediately at tjanay6@gmail.com to investigate the issue.

Need Help?
For questions about refunds or to request support with your order, please email:
📧tjanay6@gmail.com